I've seen your lab results, now the bad news

Andrew Ferguson: "Is there a more empathetic person in the world than Diane Sawyer, the top newsreader at ABC TV? I’m sure there must be—around seven billion of them, probably. But is there anyone who looks more empathetic than Diane Sawyer? Not a chance. When she peers at you through the camera she has the look of someone who’s just seen your lab results and is trying to figure out how to break the bad news. It must be terribly unnerving to see it close up, firsthand, in person—especially while she’s sitting next to you on a couch, no less."